Shipping and Delivery Information
At DURJYA, we are committed to delivering your order as quickly and efficiently as possible. Please review the information below for details on our shipping and delivery policies.
Delivery Time
Once your order has been successfully placed, we strive to deliver your products within 7-10 business days. However, delivery times may vary depending on your shipping address and other factors beyond our control.
Shipping Process
- Order Confirmation: After you place an order on our website, you will receive an order confirmation email. This email will include your order details and an order number for reference.
- Processing Time: We take 1-2 business days to process your order, ensuring that all items are in stock and packed with care.
- Shipping: Once your order has been processed, it will be shipped out. You will receive a shipping confirmation email with tracking information so you can monitor the status of your delivery.
Delivery Locations
We deliver to various locations. The delivery time may vary based on your address and the shipping method selected. Please ensure that your shipping address is complete and accurate to avoid any delays.
Shipping Charges
Shipping charges are calculated at checkout based on your shipping address and the weight of your order. You will be able to see the total shipping cost before completing your purchase.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the carrier’s website.
Delays and Issues
While we strive to deliver your order within the specified time frame, delays can sometimes occur due to unforeseen circumstances such as weather conditions, carrier delays, or high demand during peak seasons. If you experience any delays or issues with your delivery, please contact our customer support team for assistance.
Important Notes
- Please ensure that your shipping address is accurate and complete to avoid any delivery issues.
- If your order is returned to us due to an incorrect address, you will be responsible for any additional shipping charges to resend the order.
- DURJYA is not responsible for any delays caused by customs clearance processes.
Thank you for choosing DURJYA.
We appreciate your patience and understanding as we work to deliver your order promptly. If you have any further questions or concerns, please feel free to reach out to our customer support team.