Privacy Policy

At DURJYA, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase. By using our website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following information when you interact with our website:

Personal Details: Name, email address, phone number, shipping/billing address.
Payment Information: Collected securely via trusted third-party payment gateways.
Order Details: Products purchased, order history, and preferences.
Website Usage Data: IP address, browser type, device information, and browsing activity through cookies.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you regarding orders, returns, or inquiries.
Send you promotional offers, newsletters, and updates (only if you opt-in).
Improve our website, products, and customer service.
Comply with legal obligations.

3. Data Protection & Security

We implement strict security measures to protect your personal information. Payment details are processed via secure and encrypted payment gateways, and we never store your full card information on our servers.

4. Cookies

Our website uses cookies to improve your browsing experience and personalize your shopping journey. You can choose to disable cookies through your browser settings, but certain features of our website may not function properly without them.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share necessary details with trusted service providers (such as delivery partners or payment processors) solely to fulfill your order.

6. Your Rights

You have the right to:

Request access to your personal data.
Ask for corrections to inaccurate information.
Opt-out of promotional communications at any time.
Request deletion of your account and data (subject to legal obligations).

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review it periodically.