At DURJYA, we are committed to ensuring that your orders are delivered safely and on time. Below are the details of our shipping and delivery process.
1. Order Processing
- All confirmed orders are processed and shipped within 3–5 business days from the date of purchase.
- Orders are not shipped on Sundays or public holidays.
2. Delivery Timeline
- Once shipped, your order will be delivered within 7–10 business days, depending on your location.
- Delivery times may vary due to factors such as courier service delays, weather conditions, or local restrictions.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you confirm your order.
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID and link via email or SMS to track your package.
5. Damaged Packages
- If your package arrives visibly damaged, please record a video while opening it and contact us immediately, as per our Return & Exchange Policy.
6. Contact Information
For any shipping or delivery-related queries, feel free to reach us at:
📧 Email: support@durjya.com
📞 Call/WhatsApp: [+91-77104-16364]