Terms of service

Terms & Conditions

Welcome to DURJYA. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms. Please read them carefully before placing any order.

1. General

This website is owned and operated by DURJYA.
All content, designs, and images on this site are the property of DURJYA and may not be used without written permission.
We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Orders

All products listed on our website are described as accurately as possible. However, slight variations in color, design, or size may occur due to photography or screen display differences.
Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or reject your order for any reason, including product unavailability or payment issues.

3. Pricing & Payments

All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes (as mentioned on the product page).
Payments must be made through our secure payment gateways. We do not store your full card details.

4. Shipping & Delivery

We aim to ship your order within the estimated delivery time mentioned on the product page. However, delays may occur due to unforeseen circumstances.
Shipping charges, if applicable, will be mentioned at checkout.

5. Return & Exchange

We only accept returns/exchanges for damaged or torn products received during shipping, as per our Return & Exchange Policy.
A valid video proof of package opening is mandatory for initiating a return.
Requests must be submitted within 4 days of product delivery.

6. Limitation of Liability

DURJYA is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
We do not guarantee uninterrupted or error-free website access.

7. User Responsibilities

You agree not to misuse our website for fraudulent activities, spamming, or hacking.
Providing false information or impersonating someone else is strictly prohibited.

8. Intellectual Property

All product designs, brand name, slogan, images, and content belong to DURJYA and are protected under copyright and trademark laws.

9. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of [Jalandhar, Punjab].